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Ratings

Category: Personal Computers
Brand: 8x8, Inc.
Model: P8EQU0131R
Full name: 8x8 Packet8 Broadband Phone Service Adapter 510
Availability: Ships FREE within 48 hours.
List Price : ~~N/A~~
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8x8, Inc. P8EQU0131R Reviews

8x8, Inc. P8EQU0131R Review by J. Rector (Stafford, Texas United States)

Seems everybody submits reviews only when they have problems. I've been nothing but pleased so far with Packet8 for my home phone service. $25(taxes and fees included.) per month for unlimited long distance sure beats $75 per month charged by Verizon. I'll rate a couple of areas.

Call(line) quality - It's good. I won't kid you, it's not as good as a land line but theres nothing that is noticeable or that bothers me during conversation.

Customer Service - I had an issue when trying to activate. I was worried about how Packet8's customer service would respond. I was pleasantly surprised when I have a live human being on the line within one minute and had my problem solved within 5 minutes. No problems in customer service so far.

Cost - $19.95 per month for unlimited US long distance. I can't beat that.

The only negative I know is that during a power outage I have no phone service. But that would be the case with any VoIP solution. Great thing about Packet8 is that I can forward my calls to my mobile when there's an internet outage.

8x8, Inc. P8EQU0131R Review by Arturo Garza (LA, California)

I had this product for more than two years. since then was working perfect. I'm saving a lot of mony in my log distance calls. Delivery on time.

8x8, Inc. P8EQU0131R Review by MIke (San Jose, CA)

I have ordered their IP phone service one year ago. They asked my credit card for direct deduction for monthly payment. I asked them to keep my phone number. Packet8 told me that SBC service would be automatically disconnected when the number was ported. It took more than two months for them to transfered my phone number from SBC.

The voice quality of packet8 phone is very bad. So, I had to switch back to SBC at last Decemember. However, in March I found that my credit card still be billed. So, I contact Packet8. Packet8 told me that it was the customer's responsibility to explicitly notify them to stop the service. I did not understand how they can still bill the customer for phone service without phone number. I asked them to stop my phone service.
Today, I found they still billed me on my credit card for another four months after I called them. I contacted the customer service again. He told me that he can not found any record for my last call.
I can not believe that a company could lie to the customer like this.
Please think about clearly before you order them device and service. They are cheap.

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8x8, Inc. P8EQU0131R:: Overview

Packet8 VoIP Broadband Phone Adapter.Allows anyone with high-speed Internet access to use their regular phone to make unlimited calls over their Internet connection for one low monthly rate.Includes Pack8 Broadband Phone Adapter, 6 foot AC power cord, 6 foot Cat. 5 Ethernet cable, and 6 foot RJ11 phone cable